How to Video Conference

How do I start an online meeting?

To start and run an OmniJoin online meeting, you must have an OmniJoin trial or customer account. First, you must Login Here, then click into your default conference room. Once you are in your room, follow the prompts on the welcome screen to invite your participants. You can also send them your conference room link (shown in the Internet Address bar at the bottom of the screen) via any method you like. Once your participants join you, you can start clicking on any of the web and video conferencing features shown on the illustrated tool ribbon at the top the display.

Starting an online meeting is covered in more detail here: Online User Guide, Starting an Online Meeting. You can also watch a tutorial on our Getting Started Videos page.

How do I join an online meeting?

To join a meeting, click on the conference room link (URL) the meeting host sent you via email or instant message. You can also enter the conference ID and meeting room password on the OmniJoin home page (look for 'Join Conference').

You do NOT need an OmniJoin account to click into a meeting. Only the meeting host has to have an OmniJoin account.

What are the detailed steps to join the meeting via Web browser?

If you want to join a meeting via web browser, please see the following:

For Internet Explorer®
1. Click the meeting URL or copy and paste that into your web browser.
2. If you have already installed OmniJoin ActiveX loader, you will join a meeting automatically. If not, you will be prompted to install it from Internet Explorer information bar.

For Google Chrome™
1. Click the meeting URL or copy and paste that into your web browser.
2. The launcher page will appear.
3. Click [Launch OmniJoin] and follow the prompts to download and launch the executable file.

For Firefox®
1. Click the meeting URL or copy and paste that into your web browser.
2. If you are required to download the plug-in, follow the prompts.
3. In most cases you will enter the meeting automatically; if not, close the browser and click on the meeting URL again.

How do I start "playing" or transmitting video?

Please see the following:

My Video
1. While in a meeting room, select the [Video] tab.
2. Select [Play] to start transmitting video, select [Pause] to pause transmission, and select [Stop] to stop using the camera.

Everyone's video (for Hosts)
1. While in a meeting room as a Host, select the [Video] tab.
2. Select [Play All] to start transmitting everyone's video, select [Pause All] to pause everyone's video transmission.

An individual's video (for Hosts)
1. While in a meeting room, right-click on an attendee in the user list. If the user list is not shown, click the list icon shown in the upper-left-hand corner, and then right-click on an attendee.
2. From the right-click context menu, select [Play Video] to play, select [Pause] to pause transmitting, and [Stop] to stop using the camera entirely.

How do I change video resolution?

Only the Host can change video resolution. Hosts can change the resolution (size) of the videos for everyone in the conference.

1. While in a meeting room as a Host, select the [Video] tab.
2. Select Resolution and choose the desired resolution from the list provided.

How do I change the video frame rate?

Only the Host can change frame rates. Hosts change the Frames Per Second (FPS, also known as the video refresh rate) for everyone in the conference. OmniJoin supports up to the maximum frame rate provided by your video peripheral hardware.

How do I check to make sure the webcam is plugged in correctly?

Please see the following:

1. While in a meeting room, select the [Video] tab.
2. Select [Device Settings].
3. The [Video Settings] dialog will appear. If a webcam is connected correctly, the camera name will appear on the pull-down menu under [Selected Device].

If your camera does not appear, make sure it is not being used by another application.

How do I check to make sure the webcam is working properly?

Please see the following:

1. While in a meeting room, select the [Video] tab.
2. Select [Device Settings].
3. [Video Settings] dialog will appear. If the webcam is working properly, the video will be displayed on the left part of the screen. If there is no video even though the webcam is correctly connected to your computer, the webcam may by physically inoperative. Leave the meeting, verify the camera is operational using the manufacturer's test applet or replace the webcam. Then try the above steps again.

How do I check and confirm the microphone is accessible to OmniJoin®?

Please see the following:

1. While in a meeting room, select the [Audio] tab.
2. Select [Device Settings].
3. [Audio Settings] dialog will appear. If the microphone is connected properly, the name of microphone will be displayed on the pull-down menu in the [Recording Device].

How do I check if the microphone is working properly?

Please see the following:

1. While in a meeting room, select the [Audio] tab.
2. Select [Device Settings].
3. [Audio Settings] dialog will appear. If the microphone works well, the volume indicator reacts to your voice. If the volume indicator does not work even though the microphone is accessible to OmniJoin, the microphone may be muted via hardware mute button, the microphone hardware may have failed, or the microphone may be otherwise inoperative. Leave the meeting, replace the microphone, and try the above steps again.

TIP: Most operating systems include an audio recorder applet. You can verify your microphone hardware is operational using this applet. If your microphone works with the O/S recorder applet, in almost all cases it will work with OmniJoin. In rare cases, usually complex audio hardware, it may be necessary to download the most recent device driver for your microphone.

How do I mute or unmute audio?

Please see the following:

My Audio
You can mute or un-mute your own audio by clicking on the large microphone icon shown in the upper-right-hand corner or using the Audio main menu and selecting mute or un-mute.

Everyone's audio (for Hosts)
1. While in a meeting room as a Host, select the [Audio] tab.
2. Select [Mute] or [Unmute].

An individual's audio (for Hosts)
You can mute or un-mute any individual attendee by clicking on the microphone icon displayed next to their name on the attendee list. You can also right click on any user and mute or un-mute them using the right-click context menu.

How do I check if the speaker is plugged in correctly?

Please see the following.

1. While in a meeting room, select the [Audio] tab.
2. Select [Device Settings].
3. [Audio Settings] dialog will appear. If the speaker is connected properly and accessible to OmniJoin, the name of speaker will be displayed on the pull-down menu in the [Playback Device].

How do I check if the speaker is working properly?

Please see the following:

1. While in a meeting room, select the [Help] tab.
2. Select [Configurator] and click [Next].
3. Confirm that the speakers you wish to use appear in the [Playback Device] and click [Test]. You should hear the audio test.
4. If you cannot hear any audio, verify the speakers are powered-on. If problems persist, exit OmniJoin, verify the speaker hardware you wish to use is operational (e.g., play a soundtrack) and try again.