SalesGravy December 9, 2014
He was vigilant with our sensitive data and I've carried those lessons with me throughout my career. You never know who might be listening in on your conversation at a hotel bar, on a train, or in flight. One misspoken word can easily get back to your competitor and torpedo your deal. That's how Murphy's Law works.
In sales, it pays to keep your secrets close and to be vigilant, even a bit paranoid, when it comes to your most sensitive information. Sadly, that was much easier before the digital revolution when everything was in paper format. Today, we face a whole new ball game where information is easier to obtain, hack, and share.
Over the last ten years sales meetings, demos, presentations, and proposals have shifted from the meeting room to cloud-based web conferencing. In this environment, it can be difficult to shut the door on hackers and eavesdroppers who are intent on getting your information. (I think we've all had the feeling that someone who was not supposed to be there was listening in on a meeting.)
So while web conferencing and digital sharing have made sales professionals more agile, they've also made us more vulnerable. Just imagine the damage a competitor could cause you by getting hold of your pricing prior to their presentation to your prospect!
Each day we discuss our most sensitive data through online conferencing:
Proposals & Pricing
Sales Forecasts & Pipelines
Strategic Account Strategy
Contracts & Legal Documentation
Ask yourself this question: What is the worst thing that could happen if this information fell into the wrong hands?
Here is the bad news: Hackers are relentless. They will stop at nothing to find a way in and steal your data?
Now consider this: Many sales professionals use their own device or applications for online meetings which makes your data even more vulnerable to third parties.
Take Action Now: My first sales manager taught me to be vigilant and his lessons continue to apply in the digital age:
Manage Need to Know: Don't give your information and dial in numbers to everyone. Only invite the small group of people who "need to know" to your web conferences. Avoid the tendency to mass copy indirect parties for CYA purposes.
Change Call-in Numbers Frequently: I am shocked at how many sales managers use the exact same call-in number every week for weekly meetings and salespeople who do the same for online demos and presentations. What happens when a former employee ends up at a competitor? Do you think they keep this information to themselves? Think again. Use a different call-in number and online login for every meeting.
Use Secure Web Conferencing: Believe it or not, most of the major providers of web conferencing do not offer secure platforms. This is a major problem, especially in light of the fact that teams are dispersed and the devices they use to access web conferences cannot be controlled. One of the new players in secure web conferencing is OmniJoin. They offer military grade security that keeps hackers and eavesdroppers out. The good news is OmniJoin is offering a free test drive now with no credit card required to try them out.
(Full Disclosure: I am a paid spokesperson for OmniJoin but I won't endorse a product I don't believe in. This is an awesome new sales tool and you should give it a try.)
Perhaps the most important action you can take is to constantly remind your peers, employees, and managers that loose lips sink deals. Train your team to be both vigilant and a little paranoid when it comes to sensitive sales information. I am sure for some, it might seem like overkill, but if you've just lost a million dollar deal because your competitor knew your strategy, no amount a vigilance can be enough.
mHealthNews November 18, 2014
The psychiatrist's couch is being replaced by a video screen.
No, people with behavioral issues aren’t flocking to reruns of Frasier. They're finding doctors who can treat them at any time and any place, in the comfort of their own homes – through video conferencing, text messaging, even specialized apps that enable users to get the information they need at a moment of crisis.
According to the National Alliance on Mental Illness, 25 percent of the population suffers from some sort of event each year, be it insomnia, stress, anxiety or mood changes, and about 6 percent is living with a serious condition such as depression, bipolar disorder or schizophrenia (that percentage jumps considerably in the U.S. military, among the nation's veterans and in jobs of high stress, like police and fire departments).
Just mention Robin Williams, and the seriousness of the issue becomes clear.
Recently, American Well and MDLIVE, two of the larger players in the telehealth market, announced expansions of their behavioral health platforms. Another well-known tech company, Brother International, says its videoconferencing arm is seeing a surge in business from mental health professionals.
"The big thing about behavioral health is we don't lay hands on patients," says Jennifer Gentile, MM, PsyD, an instructor of psychology at Harvard Medical School, who has been named the head of American Well's new Amwell Therapy Associates. "And it's more difficult for these types of patients to get through barriers" to get healthcare.
The reasons for this surge are numerous, and they mirror the healthcare industry as a whole. First, due to a shortage of behavioral health professionals, they're in much demand and have a finite amount of time in their office, so that time spent on face-to-face meetings is limited and quite pricey. Second, people with behavioral issues generally don't want to visit a doctor's office, and would much prefer talking with a doctor in familiar surroundings. They're also in need of immediate help when a healthcare crisis occurs, and can greatly benefit from a real-time link to a caregiver.
"Mental health is not always easily accessed; at best it can often be described as cumbersome," Gentile wrote in a recent blog. "The usual way to find a therapist is to look at the back of your insurance card and call the phone number or look online. Once you have a list, you have to narrow down candidates by geographic location, education and training, and then inquire as to whether or not the therapist has room in their schedule to take a new patient."
Courtney Behrens, a senior marketing manager at Brother International, said telepsychiatry and telecounseling customers are flocking to the company's OmniJoin web conferencing solution because it fulfills a need for a secure, HIPAA-compliant platform by which doctors can talk to patients in their own homes. In fact, many smaller offices and clinics are using the company's cloud-based solution because it's easy to set up and use
"It's hard for a lot of these (doctors) to actually get in front of a patient," she said. "This helps them build out their business and see more patients."
Jim Mountain, president of Pittsburgh-based Secure Telehealth, which uses the OmniJoin platform, said in in a testimonial provided by Brother that his organizations has found videoconferencing to be effective.
“Telepsychiatry is an effective way to provide access to psychiatric care for individuals living in underserved areas," Mountain said. "It has become one of the most successful of all the telemedicine applications because its practitioners don’t need to touch their patients to treat them."
MDLIVE recently acquired Breakthrough Behavioral, a Silicon Valley-based teletherapy provider. Company CEO Randy Parker said the acquisition enables Florida-based MDLIVE to advance its work with the payer and employer markets to offer real-time access to mental health services. And Breakthrough president Julian Cohen added in a prepared statement that the deal creates "an integrated integrated physical and behavioral health platform for patients."
The problem is an acute one for the U.S. military, which sees a high number of veterans returning from overseas duty with some version of post-traumatic stress disorder (70 percent of the nation's military population is also younger than 30, an age group with a higher incidence of behavioral issues). The National Center for Telehealth and Technology has been working with the Department of Defense to push psychological care out to more members of the military community through telehealth visits and mHealth apps like PTSD Coach.
Apps, in fact, are becoming the tool of choice for helping healthcare providers identify whether people have behavioral issues and also enabling consumers themselves to identify those issues. There are apps that allow users to track moods and learn how to breathe properly, even web programs that can plumb a user's social media channels and identify messages with troubling content (such as Tweets from a user who might be considering suicide).
Gentile said news events like Williams' suicide and that of the girlfriend of NBA player Ryan Anderson, focus public attention on mental health issues, which are much more prevalent than most people realize. They also point out that getting help isn't as easy as sitting on a couch in some office and talking to a therapist – mental health crises can occur at any time and place, and need an immediate interaction and support.
"People want to get out of their distress now," she said.
Oct. 29, 2014
Boardroom Events announced today the winners of its Vendor Excellence awards. Presented at the 10th Midmarket CIO Forum, the awards span multiple categories and are voted on by CIOs attending the event.
An invitation-only gathering of midmarket IT executives and technology solution providers, the Boardroom Events Midmarket CIO Forum creates relevant, productive connections between technology decision-makers on both sides of the table. Launched in 2009, the Vendor Excellence awards recognize best-in-class offerings from technology vendors across a wide variety of categories.
New this year are categories for Best Marketing Strategy, which recognizes an innovative and comprehensive approach to marketing solutions at the Midmarket CIO Forum, and Best in Show, for recognition of overall excellence at the event.
"The degree and diversity of innovation and accomplishment in the midmarket technology space is truly impressive, and these award winners represent some of the best solutions available," said Boardroom Events Executive Vice President Hilary Badoian. "We are pleased to see the efforts of these excellent companies recognized by the senior executives who shape industry opinion worldwide."
The Midmarket CIO Forum takes place twice annually, with the next events scheduled for April 19-21, 2015, at the Hyatt Regency Grand Cypress, Orlando, FL; and October 18-20, 2015, at the Hyatt Lost Pines in Austin, TX. More information can be found on the Web.
About BE Midmarket CIO Forum
BE Midmarket CIO Forum is an engaging, informative, and collaborative venue for IT Executives and Solution Providers who are focused on technologies for the midmarket. The Forum is invitation-only, providing tremendous insight about the interests of everyone who attends—and ensuring new connections will be relevant and productive.
About Boardroom Events
Boardroom Events produces best-in-class business development and networking experiences for leaders in the technology industry. Our team pioneered the concept of hosted boardroom meetings that create productive, engaging, and valuable experiences, and the Forums we produce today are an extension of that original model, refined over years of experience. These Forums attract thought leaders from all aspects of the market: IT executives, solution providers, and industry analysts. For more information, visit us on the Web, or follow us on Twitter, LinkedIn, Vimeo, and Flickr.
This year's winners include:
Information Builders—Best Midmarket Solution (Software): nominees include AirWatch by VMware, Interneer, and ManageEngine
Networks—Best Midmarket Solution (Hardware): nominees include Kubisys and NewCloud Networks
Mimecast—Best Midmarket Solution (Service): nominees include MaaS360 by IBM, OpenDNS, and OSSCube
Scale Computing—Best Emerging Midmarket Solution: nominees include KnowledgeNet, MicroStrategy, and Voxer
Insight (Dell, HP Print, EMC, VMware)—Best Midmarket Strategy: nominees include Absolute Software, Brother, and Meridian Group
Scale Computing—Best Marketing Strategy: nominees include Halo Business Intelligence, Information Builders, Netreo, and Novell
Brother —Best In Show: nominees include Information Builders, Netreo, OutSystems, and Scale Computing
Network World, October 13, 2014
NetworkWorld's roundup of intriguing new products includes Omnijoin Private Cloud: Product name: OmniJoin Private Cloud
Key features: On-premises web conferencing product that automatically controls software updates and upgrades and does not require any special hardware for installation or operation.
October 9, 2014
Brother International Corporation, a leader in small and mid-sized business technology, today announced the availability of OmniJoin™ Private Cloud, a secure, on-premise web and video conferencing solution that offers all of the benefits of the current OmniJoin™ public cloud service, including superior HD video quality and collaboration tools, but within the customers’ own datacenter.
“Businesses frequently share sensitive information over web meetings, such as financials, IP and customer information.” said Bill Henderson, Vice President at Brother International Corporation. “When companies desire to hold these sensitive meetings in a more controlled environment, our Private Cloud will provide them the same level of superior functionality as our public cloud service, but with the control over performance, compliance and administration they desire.”
OmniJoin™ Private Cloud provides enhanced security and allows businesses to adhere to their corporate security and compliance standards by utilizing their own network and security certificates to optimize performance and encrypt communications. The solution also automatically controls software updates and upgrades and does not require any special hardware for installation or operation, making implementation and maintenance painless and easy.
OmniJoin™ Private Cloud is a great fit for businesses who wish to:
Implement a secure conferencing solution without making a large upfront investment in expensive new hardware
Helps meet various compliance standards
Optimize and control the meeting experience by utilizing their own servers, bandwidth and networks
Leverage advanced administration tools to assign multiple administrators, access enterprise level reports and dashboards, implement single sign-on, and provide directory integration
A public cloud version of OmniJoin has been available since June 2012 for businesses that are looking for web meetings with superior HD video and advanced collaboration tools. By now offering two versions of the OmniJoin™ service, Brother can provide a variety of web conferencing solutions that are scalable, flexible and affordable for customers.
For more information about Brother OmniJoin Private Cloud, please visit www.brothercloud.com.
Other Web Services from Brother
For decades, small office / home office, small and medium sized businesses, and corporate workgroup customers have depended on Brother for high-quality, value-packed business machines. By launching the Brother Online suite of smart, web-based business services, Brother has now expanded beyond simply offering great hardware products. OmniJoin™ web conferencing was the first such major service offering, the Brother Online suite has now added a variety of scanning and workflow solutions, which complement and expand the value of Brother™ scanners, printers, and Multi-Function Center® devices. For more information on Brother Online services, visit www.brothercloud.com
Brother International Corporation is one of the premier providers of products for the home, home office and office. The U.S. corporate office in Bridgewater, NJ, was established on April 21, 1954 and currently markets many industrial products, home appliances and business products manufactured by its parent company, Brother Industries, Ltd. of Nagoya, Japan.
These products include an award-winning line of Multi-Function Center® machines and printers. Brother also provides the number-one line of facsimile machines in the U.S. and is the leader in electronic labeling, with its full line of P-touch® Electronic Labeling Systems. For more information you can visit the website at www.brother-usa.com.
EDITOR’S NOTE: Photography available upon request.
Interactive Intelligence, October 9, 2014
With Web and video conferencing solutions making it to the center page, there is a tussle as companies compete with each other to sell their wares. Brother International Corporation joins the bustle with its OmniJoin Private Cloud, a secure, on-premise conferencing solution that can be implemented without making a large upfront investment in expensive new hardware.
OmniJoin public cloud has been available since June 2012 and it claims to have more than met the needs of businesses that were looking for Web meetings with superior HD video and advanced collaboration tools. However, when businesses have to share sensitive financial or customer information at these meetings, privacy and security are at stake. OmniJoin Private Cloud provides the controlled environment required.
“Our Private Cloud will provide them the same level of superior functionality as our public cloud service, but with the control over performance, compliance and administration they desire," noted Bill Henderson, vice president at Brother International Corporation.
For businesses that need to meet various compliance standards and optimize the meeting experience by using their own servers, bandwidth, networks and security certificates, OmniJoin Private Cloud is a perfect fit. Like its public counterpart, it offers advanced video technology with high quality audio. All Web, VoIP, and video conferencing data is transmitted over encrypted connections with security features. In addition there are extra levels of security for control and compliance if the company chooses to utilize its own servers.
In addition to allowing advanced administrator functionality, OmniJoin Private Cloud automatically controls software updates and upgrades. No special hardware is required for installation and operation; hence implementation and maintenance is easy.
By now offering two versions of the OmniJoin service, Brother can cater to the needs of a larger section of customers by providing a variety of Web conferencing solutions that are scalable, flexible and affordable for customers.
GetVoIP.com, September 16, 2014
The writing is on the wall: web conferencing is here to stay. More and more businesses are choosing to split up their teams remotely and choosing to adapt to the way mobile technology is shifting how we all communicate. There's a lot to consider when determining which web conferencing solution works best for your company, but luckily, there are plenty of resources available online that can point you in the right direction. Here are 50 blogs (listed alphabetically) that can shed some better light on what a foray into the world of web conferencing would look like.
Brother does more than web conferencing, but their blog definitely dives into relevant industry news when it's necessary. There's a lot of content here, and much worth checking out.
E week, September 16, 2014
Businesses, large and small, are continuing to place their operations and productivity tools in the cloud. Many see the cloud as an opportunity to cut costs associated with hosting their own servers and a way to mobilize corporate information. Those who have taken this approach often find that leveraging the cloud for certain crucial needs can increase business efficiency, thus improving resource allocation. However, placing faith in a public cloud isn't always the right answer for certain business requirements, and today, we are seeing more solutions being offered up in both public and private cloud deployment models. This opens up the argument whether businesses should opt for the private cloud model or continue placing faith in the public cloud. This eWEEK slide show, based on insight from Patrick Charron, assistant product manager at Brother International, looks at several reasons organizations should consider using a private cloud service for business needs, from storing sensitive information to securing communication to meeting compliance requirements.
OmniJoin™ web and video conferencing
OmniJoin™ web and video conferencing provides the meeting experience that businesses truly need — boardroom-quality, multi-party video, combined with smoothly synched audio. Meet online to see your colleagues clearly, share and mark-up files, and play video files virtually instantly, all with surprisingly simple desktop
Click here to watch the video
June 6, 2014
Web conferencing in a public cloud has the same risks as any other cloud service. If you have ever had concerns over the types of data being shared in your employees’ web conferences, such as IP, financials or customer data, then it’s time to look at web conferencing in a private cloud.
Fierce CIO, April 14, 2014
While Bring Your Own Device may have started out as a simple request to bring personal devices into the workplace, over the past few years it has grown exponentially.
From mobile devices to personal applications, web services and social networks, employees now have expectations of how technology should help them with daily tasks. These employees are now looking to utilize these technologies in the workplace for quick and easy ways to collaborate, connect and be more productive.
Moreover, with the growth of the Internet of Things, this always-connected frame of mind will continue to expand to more and more devices. These 'things' may include home appliances, automobiles and other emerging devices. A recent report from Gartner predicts that the IoT--which excludes PCs, tablets and smartphones--will grow to 26 billion units by 2020.
As we look to build the connected office of the future, video chat and audio streaming will be a standard way to meet with colleagues down the hall or in another office. All business documents and files will be stored in the cloud for easy access, editing and sharing. Social commenting and reviews will allow for more complete collaboration across the company.
Applications will be accessible from any device, regardless of the screen size or layout, through the use of response design. And business documents will be able to be printed to any printer from any device, anywhere in the world.
It's a lot to handle--so in order to prepare for this influx of connected things, IT managers must prepare the enterprise infrastructure, and develop proper policies and procedures to allow for an open and collaborative environment.
Preparing the infrastructure
One of the hardest parts of building the connected office is connecting all of the devices and accounts. Currently, there are large amounts of data being shared across the enterprise, and this is only going to continue to grow in the near future.
As such, the connected office will likely leverage cloud technologies to help manage the large amounts of data being passed between locations and devices while avoiding large upfront costs associated with facilitating these solutions in house.
Businesses will also need to rely on cloud partners and vendors to keep connected devices secure. Developing stringent service level agreements that also meet any compliance and regulatory standards will be key.
Data encryption and application-level security will also be necessary. Organizations can no longer rely on passwords only to protect sensitive information. Encrypting data at rest, but most importantly in motion, will be essential with the number of devices accessing the information.
IT managers should also begin to focus on the accessibility of all things in the office--devices, printers, applications, documents, etc. This includes ensuring standardization of applications across the enterprise.
Today's app culture has led to the term BYOA--Bring Your Own Application (not to be confused with Bring Your Own Access). This is due in part to the fact that most business apps do not offer the simple user interface that today's employees prefer. Employees use apps in an ad hoc manner, finding whatever application that will help them get their work done.
Eventually, however, the line will blur and there will no longer be a difference between consumer and business apps; there will just be productivity apps.
There are already rumors that Google's next Android release will focus heavily on enterprise apps and data encryption. Regardless of the type of application, it will be important for businesses to select a standard set of applications, putting control of the data and security back in the businesses' hands.
Even with a connected office, standard workflows will largely remain the same. These workflows will just become digitized in the cloud and through applications, allowing for greater flexibility and accessibility by employees regardless of where they are located.
While there will be plenty of future revenue opportunities for device manufacturers and application developers, the services partners who will help train employees and provide ongoing support will also have much to gain through these advances.
Gartner notes that IoT product and service suppliers will generate incremental revenue of around $309 billion, mostly in services, in 2020. These services companies, or vendors with service arms, should start preparing now for this always connected future.
As more devices become enabled with Internet connectivity, the demand for network operator services will increase. Enabling additional devices will create an opportunity to expand applications with the potential to address even further needs for both consumer and business users. And as previously stated, the need to support and maintain these services will be essential for the long term success of such ground breaking technologies.
It's clear that the future office will provide a multitude of opportunities for employees to better connect, collaborate and produce across offices and across the globe. It's just a matter of how long until we get there.
About the author: Patrick Charron is assistant product manager, solutions, at Brother International. He works with the sales and marketing teams to develop documentation and campaigns for the company's suite of cloud products.
April 6, 2014
Brother will be presenting OmniJoin at the [BE] Midmarket CIO Forum, an engaging, informative, and social venue for IT Executives and Solution Providers who are focused on technologies for the midmarket.
February 18, 2014
Brother’s OmniJoin™ Web Conferencing Service Broadcasted the
Communication Between JAXA Astronaut Koichi Wakata and Young Astronauts
GetVoIP.com, December 17, 2013
"Cloud communications is revolutionizing business interactions in some big ways. While this can positively affect your infrastructure in a number of places, none may be more notable than with your Human Resources (HR) department."
SmallBusinessComputing.com, December 13, 2013
Document Management for Small Business
By Pam Baker | Posted December 13, 2013
A document management system (DMS) can refer to any technologies needed to do any or all of these parts. Therefore, you must be careful in comparing and selecting products because the "document management solution" label doesn't tell you everything you need to know.
How to Prepare for Document Management
The first step in document management is to decide which documents you need to manage. And, no, that doesn't mean you should start by scanning all that paper bulging from your file cabinets or stacked to the ceiling of your storage container. Instead, proceed in manageable and less overwhelming chunks.
"Managing pools of documents that are categorized by the functional area of the business is a great use," says Joe Bachana, president of NYC-based DPCI, a content technologies solutions provider. "Also managing the version control of certain 'living' documents is a terrific use. Scanning records is helpful but sometimes onerous for administrative staff, so have a good business reason for doing so."
In other words, pick a category of documents that is most critical to your company, and start digitizing those. If they're already in digital form, look for ways to make them more manageable and useful. Also, remember that not all of your documents are on paper. Email is another source of documents, and so are files that you store in the cloud-based services such as Dropbox, Salesforce, or Office 365.
Once you know which documents you want to manage—and where all the documents reside—choosing a document management solution to handle it all becomes infinitely easier.
What to Look For In a Document Management System
Jeffrey Segarra, senior director of imaging product management at Nuance Communications, offered this checklist to help determine what you need from a document management system. Consider these 10 questions before you buy:
Do you need mobile or cloud access to these documents?
Consider your level of hardware/software expertise—do you have in-house capability or do you need a trusted IT vendor to handle it all?
Do you want to spend money upfront for a total solution or would you prefer to pay over time?
Do you need desktop tools such as scanning, PDF editing or publishing (PDF/A)?
Do you have security protocols that you must follow—HIPAA, for example?
Is full text search important or is simple folder or file browsing acceptable?
Do you need to connect to a database, customer relations management (CRM), or other sources for data look-up?
Do you need a completely internal system for employees only or do customers and/or suppliers need to participate too?
Is collaboration (real time document sharing, collective editing, change tracking and management) an important component to the system?
Do you require industry-specific capabilities—manufacturing, legal, healthcare, or insurance, for examples? Many specialty DMS system target specific industries.
"As you answer your DMS strategy questions, categorize your requirements into 'must have,' 'nice to have' and 'unnecessary,'" said Segarra. "Assess features that fit into the 'nice to have' category to determine whether the offering can demonstrate clear time savings and/or productivity gains to the business. That will move those items into the 'must have' category."
But there are a few more considerations worthy of adding to your checklist.
"Several other features are also crucial when choosing a cloud document management solution," says Aaron Weiss, director of Marketing for the HP LaserJet and Enterprise Solutions Business. "Solutions should offer encrypted data transfer, encrypted data at rest, and password protection. These features will help SMBs keep documents stored securely."
Weiss went on to say list more features that small business may want to consider, especially if they're looking to cloud-based systems. "Some cloud document management solutions offer optical character recognition optical character recognition (OCR) technology, document indexing, search engine capabilities and full audit trail, which allows employees and SMB owners to see who's accessed and modified a document from creation to deletion."
Wired.com, November 14, 2013
In a time where companies are reducing headcount and increasing responsibilities to help save money, SMBs can no longer afford the extra costs associated with unnecessary travel.
While some meetings are more beneficial with in-person communication, those that aren’t can be hosted via collaborative solutions, like a web conferencing service, helping to save time and money. In fact, a recent survey by Brother International found 50% of SMBs spend money on business travel that they believe could be conducted virtually via web conference.
This infographic, including findings from the Brother survey, further highlights how some companies may be wasting money on unnecessary travel to meetings that could easily be hosted digitally.
November 12, 2013
OmniJoinTM iOS Application Enhances Collaboration for Mobile Users, Allowing Virtually Anytime, Anywhere Access to a Fantastic Web Conferencing Experience
GetVoIP.com, October 23, 2013
Video Collaboration tools can be integral to a business as they can provide greater personability, flexibility, and cohesion among multiple parties. Though many tools and solutions bear similar functionality, there are still a number of important differences present.As a web and video conferencing solution, OmniJoin combines HD quality, multi-party video with seamlessly synced audio. There are three plans (Basic, Pro, & Enterprise), which include different features—i.e. attendees range from 30-50, video attendees range 12-20, etc. Offers document sharing, desktop sharing, whiteboard, application sharing, direct file transfer, and more.
Businessnewsdaily.com, Oct 2, 2013
Big corporations generate a lot of news when their security is breached, but cyberattacks can — and do — happen against small and medium businesses (SMBs).ymantec's 2013 Internet Security Threat Report found that 31 percent of all targeted attacks in the previous year were aimed at businesses with fewer than 250 employees.
The typical cost for a data breach is approximately $200 per record compromised. Because of this, 60 percent of SMBs hit by a breach have closed their doors for good within six months.
September 16, 2013
Even with the well documented benefits of cloud-based collaboration services, few small and medium sized businesses are actually investing in the technology
August 20, 2013
"OmniJoin Intelligent Video uses dynamic HD technology to guarantee a seamless web conference across virtually any setting"
SmallBusinessComputing.com, July 1, 2013
“Brother has launched an online meeting and video conferencing kit for small business owners who don't have the time, IT resources or the inclination, frankly, to piece together a solution on their own.”
Photizo Group, June 26, 2013
“OmniJoin web conferencing is the first major service offering in Brother Online, its new suite of web-based business services and solutions.”
June 25, 2013
“OmniJoinTM Web Conferencing in a Box Combines High Quality Brother Hardware and Services at an Affordable Price”
PCWorld.com, May 9, 2013
“Say "1080p webcam with dual microphone," and you can count on Mom's eyes glazing over.”
PCWorld.com, May 9, 2013
Whether you use Google Chat, Skype or a web-conferencing app with more sophisticated collaboration features, chances are you’ve added video to your online meeting toolbox. Integrated webcams are de rigeur on laptops, but their quality can be sub-par for business communications.
The the Brother NW-1000 Webcam and the Logitech BCC950 ConferenceCam both cost more than a garden-variety webcam, but they’re not outrageously expensive. And both deliver features that can help business conferees really see what’s going on at the other end of the line.
Brother says its high-def (1080p) webcam, the NW-1000, is optimized to work with Brother’s own OmniJoin conferencing and collaboration service. What that really means is that OmniJoin supports all the camera’s features and that the camera is easy to use with the service. You don’t need one to use the other, so the NW-1000 is equally as useful for people who have no intention of using OmniJoin.
Brother's NW-1000 webcam only resembles a consumer product. It delivers much higher resolution and is a natural fit for Brother's OmniJoin cloud-based video-conferencing service.
The $99 NW-1000 has a stand for sitting on a table or desk top, but the stand can also fold to clip to the top of a desktop or notebook display. It’s physically wider (but at 3.9- by 1.8- by 2.6 inches, no taller or thicker) than most desktop webcams, and it weighs less than four ounces. The camera draws power over a USB 2.0 cable, and is well suited for travelers. It works with Windows XP or later, or Mac OSX 10.5 to 10.8.
The NW-1000 delivers very smooth high-def (optical resolution of 1920 by 1080 pixels), and it’s capable of capturing and encoding video to either h.264 or MJPG (Motion JPEG) formats at a full 30 frames per second. Its 71-degree diagonal field of vision is wide enough to allow a couple of people into its wide-aspect-ratio frame.
In my tests, the NW-1000 did a good job of adjusting for ambient lighting and delivering good depth of field. People at the other end of Skype calls reported that videos looked sharp and crisp.
Brother's VT-1000 speaker phone is the perfect companion to its NW-1000 webcam if you're looking for better voice support.
Its built-in speaker was nothing to write home about, but Brother recommends using its portable USB speakerphone, the $99 VT-1000, which can be used either for VoIP calls or as an accessory to one or more smartphones. Like Brother’s webcam, the VT-1000 is also optimized for Brother’s OmniJoin service but can be used standalone, too.
Whether or not you use it with the OmniJoin service, the NW-1000 is a competitively priced, capable webcam for people who want better video quality than what they can get from a garden-variety webcam.
SmallBusinessTechnology.com, May 6, 2013
The cloud, much like the rest of the Internet, is a lot like the Wild West. Anything goes, and the world can be very cruel. Considering that the Internet is still young (and the cloud even younger), it’s impressive how 90 percent of businesses report that they’ve been hacked.
That means that it’s probably happened to you. And if you’re one of the lucky few who haven’t been hacked, there’s no reason to feel like you’ve got it all figured out. Sooner or later, overconfidence has a price.
Now that we got that out of the way, let’s talk about employees. They use several cloud services on a regular basis: DropBox, Google Drive, and Gmail, to name a few. At a given point, some of them might put sensitive data into the service provider’s servers to share them at a later point with other employees. Since the information is no longer in the hands of the business it belongs to, all bets are off. There is a significant risk to this kind of behavior that could lead to embarrassing consequences.
All in all, you need collaboration in order to function. How can your employees collaborate without compromising your infrastructure? Brother, a well-known printer maker that recently decided to get into other venues of technology, has some advice that we could all follow:
Choose a document sharing solution and stick to it. Tell employees to use that if they need to share any internal documents. I’d recommend using a zero-knowledge backup solution for this.
Enforce a policy whereby employees are not allowed to access your business infrastructure and data pertaining to the business from a public unsecured network. Coffee houses and restaurants have unsecured Wi-Fi, which allows others to sniff traffic that goes through the router. Using collaboration and conferencing technology that works only when connected to a secure (WEP/WPA/WPA2) network will help stop this issue.
Require that all confidential information stored inside and outside the company be locked by a password. This makes sure that people can’t have access to the data even if they manage to get their hands on it.
There’s no reason you shouldn’t harness the power of collaboration, but you should always do it safely. There’s a certain etiquette that your employees (and you) will have to get used to, but it’s well worth it considering the risks if you choose to do otherwise!
Techie.com, March 18, 2013
“Teleworkers should have video web conferencing technology readily available for meetings to ensure nothing gets lost in translation.”
ITWorld.com, December 3, 2012
December 03, 2012, 3:31 PM — The scoop: OmniJoin Web and videoconferencing, by Brother, starting at $50 per month.
What is it? The OmniJoin service is a collaboration and Web conferencing platform that provides high-quality videoconferencing features for attendees. At the basic level, up to 30 attendees can join a meeting, with up to 12 video windows to provide face-to-face interaction. The OmniJoin Pro service offers up to 50 attendees and up to 20 video windows during a meeting, and an enterprise version is also available with customized settings for licenses, attendees and video participants.
MORE REVIEWS: Web-based conferencing comes of age
As with other Web conferencing services (think GoToMeeting, LiveMeeting or WebEx), OmniJoin meeting hosts can share a PowerPoint presentation, an application, a whiteboard, their desktop, hold a chat with attendees and share files. Control of a meeting can be exchanged from hosts to any attendee, providing for remote collaboration (for example, working together on a spreadsheet or other application). Hosts can set up meetings in advance via their OmniJoin client application, or through the OmniJoin website, or conduct ad hoc meetings with other contacts in an instant messaging-like fashion.
Meetings can be recorded for attendees that miss a session, with video (MP4 format) being stored locally on hosts' computers (an upcoming version will record and store video through the cloud). For audio, customers can use multipoint, full-duplex VoIP via the service, or use a traditional telephone audioconference option.
While the video can be handled by any standard webcam found on attendees' computers (or external USB webcams), Brother also makes its own hardware -- the company's NW-1000 HD Videocam ($100) provides full 1080p or 720p video, a built-in stereo microphone and plug-and-play connectivity via USB 2.0 port. The company also makes a Compact Speakerphone (model VT-1000, $100), which enables mobile users to convert their smartphones into higher-quality speakerphones. The hardware isn't required to use with OmniJoin, but both devices fully support the service.
FierceMobileIT.com, November 21, 2012
"We think the video conferencing enterprise market is a bit crowded, so we are targeting SMBs."
October 25, 2012
New Products, Combined With OmniJoin Web Conferencing Service, Provide Affordable, Boardroom-Quality Videoconferencing Experience
June 4, 2012
BRIDGEWATER, N.J. Brother International Corporation, a leader in small
business technology, today announced the launch of its OmniJoin™ web and video conferencing
service. The new cloud-based system offers businesses of all sizes a high-quality online meeting
experience, with robust, cutting-edge features.
OmniJoin™ innovative technologies provide leading-edge video image (up to HD) and audio
quality, along with an intuitive interface, to help businesses get together quickly, have enhanced
collaboration and potentially save travel time and expense.
“Until now, experiences with web and video conferencing have often been disappointing and
frustrating,” says Bill Henderson, Vice President of Brother International Corporation. “Due to
inconsistent video quality and poorly synched audio, online meetings have not always been
acceptable substitutes for in-person meetings. The new OmniJoin™ service from Brother
changes all that. It offers crystal-clear video quality and seamlessly-synched audio, along with
fantastic collaboration tools. Finally, businesses can enjoy productive online meetings that
virtually feel like being face-to-face.”
In OmniJoin™ meetings, teams can interact with, and edit, documents in real time, and can then
save the marked-up files for future reference. Secure video meeting recording lets hosts
concentrate on the discussions, knowing they can replay the meeting again later. The
OmniJoin™ service also offers users a secure, encrypted connection and free customer support
for the life of their licenses, providing them with peace of mind.“Despite its advanced features, OmniJoin™ web conferencing is surprisingly simple to use,”
says Henderson. “We designed its user controls – like on all Brother products – to be clear and
intuitive. This ease of use, combined with free customer support for the life of your license,
makes our OmniJoin™ service a smart, worry-free choice for any business.”
OmniJoin™ Online Meetings web conferencing is available in a variety of plans. The standard, single-host version starts at $49 per month, and allows up to 30 meeting attendees, of which up to 12 can be “video attendees”, with live faces shown. OmniJoin™ Pro starts at $79 per month, and supports more total attendees and video attendees, perfect for bigger workgroups and departments. Both versions are available in cost-effective annual licenses, which provide twelve months of service for the price of ten*. Brother also offers customizable OmniJoin™ Enterprise packages for larger organizations, which offer more flexibility and cost savings, and include toll-free audio plan minutes and a priority support hotline. For more information, and to start a free trial, visit http://www.omnijoin.com/.
Other Web Services from Brother
For decades, SOHO, SMB, and corporate workgroup customers have depended on Brother for high-quality, value-packed business machines. Brother is now expanding beyond simply offering great hardware products, by launching the Brother Online suite of smart, web-based business services and solutions. Though OmniJoin™ web conferencing is the first such major service offering, the Brother Online suite will soon add a variety of scanning and workflow solutions, which will complement and expand the value of Brother™ scanners, printers, and Multi-Function Center® devices. For more information on Brother Online services, visit www.brothercloud.com.
*Telephone conferencing minutes may be additional. Please see www.omnijoin.com for details. All specifications and pricing subject to change without notice.
Brother International Corporation is one of the premier providers of products for the home, home office and office. The U.S. corporate office in Bridgewater, N. J., was established on April 21, 1954 and currently markets many industrial products, home appliances and business products manufactured by its parent company, Brother Industries, Ltd. of Nagoya, Japan.
These products include an award-winning line of Multi-Function Center® machines and printers. Brother also provides the number-one line of facsimile machines in the U.S. and is the leader in electronic labeling, with its full line of P-touch® Electronic Labeling Systems. For more information you can visit the website at www.brother.com.
EDITOR’S NOTE: Photography available upon request. Working with you for a better environment
At Brother, our green initiative is simple. We strive to take responsibility, act respectfully and try to make a positive difference, to help build a society where sustainable development can be achieved. We call this approach Brother Earth. www.brotherearth.com
May 30, 2012
BROTHER COMPLETES ACQUISITION OF NEFSIS CORPORATION
BRIDGEWATER, NJ – December 1st, 2011 – The Brother group of companies, a leading manufacturer and distributor of high-quality printing devices for home,
office and commercial environments, announced today that it has acquired Nefsis Corporation.
Founded in 1998, and based in San Diego, California, Nefsis Corporation is an innovator in web-based remote collaboration and conferencing software. The
company, operating under the Nefsis, ePop and WiredRed brands, has
developed a range of solutions for messaging and collaboration that are used by
customers around the world. As part of the Brother Group, Nefsis will remain in
San Diego and continue development of cloud-based communications solutions.
“We are very excited to bring the creativity and technology of Nefsis to the
Brother Group,” said Tadashi Ishiguro, President of Brother International
Corporation, USA. “Nefsis remote collaboration solutions have a loyal
following, due to their industry-leading features, quality, and performance. The
Nefsis technology and team will complement Brother and expand the ways in
which Brother supports small and medium-sized businesses.”