Demand Fuels Telehealth Growth
  • Demand Fuels Telehealth Growth

    January 15, 2017

    Consumers have the same expectations for healthcare providers as they have for companies in other industries. In a consumer survey, management consultant McKinsey found that "great service" and "making life easier" rank in the top 4 or 10 qualities for both healthcare and non-healthcare companies. Meanwhile, a study by Accenture shows that 61% of consumers would switch healthcare providers to get a fast appointment, and 52% would switch to obtain an appointment at a convenient location. read more

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